{WHAT WE DO}

Our Services

We've worked with various large-scale companies, events & festivals; ensuring seamless operations for things that matter: Network Infrastructure, Production, POS systems, Live-Streaming, Access Control, and Surveillance. Our team is experienced in tailoring solutions for diverse environments, ensuring your event runs smoothly without any connectivity hiccups.

  • No matter the landscape, we deliver dependable WiFi in the world's most remote and challenging locations - ensuring a stable connection wherever you need it.

  • Don't miss the moment! As your signal distribution team, we help you capture, distribute, and monetize events from multiple angles, with increased sponsorship opportunities. Whether you're a content provider, production company, network, or transmission provider, GenX is here to expand your signal delivery offerings.

  • While a robust network keeps your data secure, our surveillance services make sure that your physical assets and personnel are protected as well. It is crucial that your box office, bone yard, bars, artist trailers, stages, VIP areas and bathrooms are accounted for at all times.

  • Square's POS (Point of Sale) system is a versatile and user-friendly solution designed to streamline transactions and enhance efficiency, making it an ideal choice for events and live shows. This comprehensive system provides a range of features that cater specifically to the dynamic nature of these environments.

  • Our digital signage solutions are tailored to maximize impact, enhancing both the attendee experience and the overall success of the occasion. Utilize a dynamic platform to convey information in real-time, keeping attendees informed about schedules, activities, and important announcements. Its visual appeal captures attention and creates an engaging atmosphere, contributing to a memorable and immersive event experience. Furthermore, digital signage allows for quick updates and customization, enabling organizers to adapt content instantly to changing circumstances or last-minute additions.

{HOW OUR SERVICE WORKS}

  • We engage in a detailed consultation to understand your event's specific requirements. Whether it's a small conference or a massive concert, we've got you covered. Our team assesses the venue, expected user density, and types of data services needed to propose a customized Wi-Fi solution that perfectly suits your event.

  • Based on the initial assessment, our engineers design a custom network layout for your venue. This involves choosing the right hardware, defining the bandwidth allocation, and determining the placement of routers and access points for optimal coverage.

  • Our technical team arrives well before the event to set up the network. The installation process is quick, non-intrusive, and meticulously done to ensure network integrity and safety. We conduct multiple tests to validate the network's performance before going live.

  • Throughout the event, our network operations center continually monitors the Wi-Fi network's performance, bandwidth usage, and security. This real-time oversight enables us to identify and resolve any issues instantaneously, ensuring a seamless user experience.

  • In the unlikely event that an attendee faces connectivity issues, our 24/7 help desk is just a call or a message away. We provide immediate remote assistance and, if necessary, on-site support to resolve the issue.

  • After the event concludes, we provide you with a detailed network performance report. This includes data usage statistics, peak usage times, and other insights that can help you plan better for future events.

  • Our team efficiently dismantles all the network hardware post-event, ensuring no inconvenience to you or the venue owners. The teardown process is as seamless as the setup, designed to be quick and efficient.

  • We believe in long-term partnerships. After the event, we engage in a follow-up consultation to discuss the event's success, gather your feedback, and understand how we can serve you better in the future.

THE PROCESS

STEP-BY-STEP PLANNING

GenX Wifi offers a satellite-based internet solution that extends connectivity to remote areas untouched by traditional ISPs and cellular networks. Our comprehensive range of services includes turn-key IT and WiFi support tailored for large-scale, multi-day productions, encompassing:

HIGH-PERFORMANCE BANDWIDTH

ULTIMATE SCALABILITY

CUTTING EDGE HARDWARE

ROCK-SOLID SECURITY

SEEMELESS CONNECTIVITY

USER FRIENDLY EXPERIENCE

COST EFFECTIVE SOLUTIONS

WEATHERPROOF RESILIENT

COMPLIANCE GUARANTEED

UBEATABLE TECH SUPPORT

THE FUTURE OF WI-FI.

THE FUTURE OF WI-FI.

* Our network proudly operates on the cutting-edge WiFi protocol, 802.11ax, also referred to as WiFi 6. Tailored to individual client requirements, we design wireless networks ranging from simple to intricate, considering factors such as traffic, performance, and the surrounding environment.